Report a Service or Billing Issue
Mile High Locksmith® takes every concern seriously—whether it’s a billing error, a problem with locksmith work, or a concern about one of our drivers. Use the form below to report the issue. Everything you share is confidential, and we’ll follow up if we need more info.
📞 Questions? Call us at (720) 340-5333 — we’re available every day from 6 AM to 12 AM.
Submit Service/Billing Issue:
Attachments:
If you have photos or videos, please email them to milehighlocksmithteam@gmail.com or text them to (720) 729-9291.
Thank you for helping us maintain safety and quality. Your input makes a difference!
Attachments:
If you have photos or videos, please email them to milehighlocksmithteam@gmail.com
or text them to (720) 729-9291.
Mile High Locksmith Complaints — What Customers Should Know
Q: Why do I see “Mile High Locksmith complaints” online?
A: We’re one of the busiest locksmith companies in Colorado. High daily volume means we naturally receive more total reviews, positive and negative, than smaller companies. The absolute number of complaints can look large even when the percentage is very low compared to the thousands of jobs we complete.
Q: Do more complaints mean worse service?
A: Not necessarily. Large service companies often appear to have more complaints simply because unhappy customers are more likely to post reviews, while most satisfied customers don’t. What matters is the rate of issues relative to total jobs, and ours is low.
Q: How does Mile High Locksmith handle complaints?
A: Every service or billing concern is reviewed. We investigate, explain what happened, and make it right when we’re at fault.
Q: What’s the fastest way to report a problem?
A: Use the “Submit Service/Billing Issue” form on this page. Include details about what happened, when, and where.
Q: Can I add photos or videos to my complaint?
A: Yes. Email attachments to milehighlocksmithteam@gmail.com or text them to (720) 729-9291. Visuals help us resolve issues faster.
Q: I believe I was overcharged. What should I do?
A: Send your job details (date, address/area, vehicle or lock info, receipt or estimate) through the form. We’ll review pricing, parts, and labor and follow up with an explanation or correction.
Q: The technician didn’t solve my issue. What now?
A: Tell us exactly what still isn’t working in the form. We’ll review the visit and, if needed, schedule a follow-up solution.
Q: I read “Mile High Locksmith complaints” on other sites, should I be concerned?
A: Treat online reviews as one data point. Our team completes hundreds of jobs daily across the Front Range. When problems occur, we address them directly through this page so you get a clear, documented resolution.
Q: How do I contact you with questions?
A: Call (720) 340-5333 any day from 6 AM–12 AM, or use the form on this page for service or billing issues.